About Us


Rapid IT Solutions started in May of 2013 with the purpose of helping businesses navigate the new online world "The Cloud". 

In 2018 we built a new home for Rapid IT Solutions at 14 Lanark Street in Kirwan. While building our new, purpose built IT sanctuary, we decided to build a state of the art, secure, concrete panic room which we added solar, battery power, generators and category 5 cyclone shutters. We dubbed this room "The Bunker". Once completed, we filled this full of servers and 3 internet connections which we provide as backups for our clients that cannot afford downtime. Our backup systems are second to none and are used in enterprise level companies. To know more about this system checkout our backups page for pricing.

In 2020 we have over 35 long term businesses that rely on our skilled team on a daily basis ensuring they remain online and trading. Our onsite IT support techs are always learning new skills to help our clients with their computers, servers and their own cloud.

If you are looking for IT support that puts your business first, give us a call today to arrange a free onsite audit.

Mikayla Lovegrove

This Townsville local tech chic knows all things mobile and cloud. Working with some of the newest applications to remain on point. Her knowledge is invaluable when it comes to new mobile technology and cloud based applications. 

WARNING! Her IT super powers are fueled by Coffee, consumed before 8:30am.



Spending the last 16 years in ICT servicing Government, Military, Law and Medical industries. This Microsoft Certified Architect knows how an up-to-date network should run without downtime. There is no ICT problem that he cant fix.

Yes, Sheldon is my actual name and yes I know its from the Big Bang Theory.

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